The world of technology has been imparting a drastic effect on the life of people. With new sales force automation techniques getting launched in the market every now and then, companies are facing tough challenges to retain their brand reputation …
While organizations might differ in sizes and nature of their business, many make delays in initiating improvements. This is because they think that the risks and costs are quite high. They do not take any steps and simply let their …
Deploying ITSM or IT service management is not a child’s play at all. If you have plans of ITSM soon, you may need to find the answers to several questions. These questions are like where to start? How will you begin …
In today’s world, it is safe to assume that a customer is a king. He is the one that can make or break your company or brand in no time. This inarguably proves the importance of a customer. Therefore, it …
Businesses are aware of the importance of customer support because they do not want their customer base to shrink. They want their customers to come to them again and again for getting their requirements fulfilled. In fact, companies spending unduly …
The ITIL- Information Technology Infrastructure Library can be defined as a set of guidelines used for IT service management. This is used to align various IT services with business requirements well. The ITIL Foundation certification managed by the UK OGC …
